Payment Policy

At Shopozze we offer convenient, secure, and transparent payment methods. The following terms govern payment, billing, refunds and chargebacks. By placing an order you accept this policy.

Accepted payment methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • ELO
  • JCB
  • Union Pay
  • Shop Pay
  • Google Pay

Payment security

The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information is secure during the checkout process.

Payment processing

We process payments immediately at the time of purchase.

Once your payment has been successfully processed, you will receive a confirmation email with the details of your order.

Currency

Our website processes all payments in USD.

Failed transactions

If your payment is declined or fails:

  • Check that your card details or Apple Pay account have been entered correctly.

  • Contact your bank or payment provider for more information.

  • Is the problem still occurring? Then contact our support team; we are ready to help you.

Refunds and disputes

For information about refunds, exchanges, or disputes, please refer to our Return and Refund Policy.

Contact Information

For any payment-related questions or concerns, please contact us at:

Phone: +1 929-641-7460
Email: info@shopozze.com
Address: 21-77 23rd St #3f, Long Island City, NY 11105, United States
Get In Touch: Contact Form

Customer Support Hours

Monday to Friday: 11 AM–7 PM.
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: Customer service responds within 24 hours.